Installation Reviews

We our customers! Read what they say about their Carpeturn.com installs

Cesar Escorcia
Albuquerque

1 time installer of the month

Rated 57 times 4.9

Albuquerque Uptown Village

2019-01-16
Leo Myers Maintenance Supervisor

Cesar Escorcia
Albuquerque

1 time installer of the month

Rated 57 times 4.9

Albuquerque Uptown Village

2019-01-16
Leo Myers Maintenance Supervisor

Eduardo Barreto
Albuquerque

Rated 45 times 4.8

Cantata at the Trails

2019-01-15
Joe Delao Maintenance Supervisor
On Time
Arrival

Eduardo Barreto
Albuquerque

Rated 45 times 4.8

Cantata at the Trails

2019-01-07
Joe Delao Maintenance Supervisor
Excellent
Service
On Time
Arrival

Pablo Rios
Albuquerque

1 time installer of the month

Rated 21 times 4.5

Cantata at the Trails

2018-12-31
Joe Delao Maintenance Supervisor
On Time
Arrival

Israel Escorcia
Phoenix

Rated 1 times 4.0

Ascent at Papago Park

2018-11-15
Carlos Luna Maintenance Supervisor

" Overall good work just had small issue with tile in entry way being removed. "

Juan Leon
Phoenix

1 time installer of the month

Rated 27 times 4.7

Ascent at Papago Park

2018-11-15
Carlos Luna Maintenance Supervisor

Elver Rodriguez
Phoenix

Rated 35 times 4.5

Midtown on Main

2018-10-24
Georgana Billman Rehab Manager

Elver Rodriguez
Phoenix

Rated 35 times 4.5

Midtown on Main

2018-10-24
Georgana Billman Rehab Manager

Elver Rodriguez
Phoenix

Rated 35 times 4.5

Midtown on Main

2018-10-24
Georgana Billman Rehab Manager

Gustavo Olivera
Phoenix

2 time installer of the month

Rated 10 times 4.4

Midtown on Main

2018-10-24
Georgana Billman Rehab Manager

Gustavo Olivera
Phoenix

2 time installer of the month

Rated 10 times 4.4

Midtown on Main

2018-10-24
Georgana Billman Rehab Manager

Gustavo Olivera
Phoenix

2 time installer of the month

Rated 10 times 4.4

Midtown on Main

2018-10-24
Georgana Billman Rehab Manager

Gustavo Olivera
Phoenix

2 time installer of the month

Rated 10 times 4.4

Midtown on Main

2018-10-24
Georgana Billman Rehab Manager

Ralph Sanchez
Tucson

Rated 13 times 4.8

San Simeon

2018-09-21
San Simeon Property Manager
Excellent
Service
On Time
Arrival
Neat and
Tidy
True
Professional

Ralph Sanchez
Tucson

Rated 13 times 4.8

San Simeon

2018-09-21
San Simeon Property Manager
Vacuum
Extraordinaire
True
Professional

Felix Lopez
Tucson

Rated 49 times 4.8

San Simeon

2018-09-21
San Simeon Property Manager
On Time
Arrival
Fast
Completion

Manuel Perez
Phoenix

2 time installer of the month

Rated 22 times 4.4

Midtown on Main

2018-08-30
Georgana Billman Rehab Manager

Manuel Perez
Phoenix

2 time installer of the month

Rated 22 times 4.4

Midtown on Main

2018-08-30
Georgana Billman Rehab Manager

Oscar Ortiz
Phoenix

1 time installer of the month

Rated 48 times 4.7

Midtown on Main

2018-08-30
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival
Fast
Completion

Francisco Cazarez
Phoenix

1 time installer of the month

Rated 24 times 4.9

CityScape at Lakeshore

2018-08-29
Enrique Mejia Maintenance Supervisor

Juan Guerrero
Tucson

Rated 13 times 4.8

The Retreat at Speedway

2018-08-29
Angela Aguilar Property Manager
Excellent
Service

Felix Lopez
Tucson

Rated 49 times 4.8

The Retreat at Speedway

2018-08-29
Angela Aguilar Property Manager
Excellent
Service

Soelia Lopez
Tucson

Rated 2 times 4.5

San Simeon

2018-08-27
San Simeon Property Manager
Fast
Completion
Neat and
Tidy
True
Professional
Above and
Beyond

Ignacio Rodriguez
Phoenix

2 time installer of the month

Rated 23 times 4.4

Colonial Grand at Old Town Scottsdale South

2018-08-22
David Parr Maintenance Supervisor

Manuel Cota
Phoenix

Rated 26 times 4.9

Madera Point

2018-08-20
Kirt Garetino Maintenance Supervisor

Manuel Dorantes
Phoenix

1 time installer of the month

Rated 45 times 4.8

CityScape at Lakeshore

2018-08-15
Enrique Mejia Maintenance Supervisor

Luis Beltran
Phoenix

2 time installer of the month

Rated 13 times 4.8

CityScape at Lakeshore

2018-08-15
Enrique Mejia Maintenance Supervisor

Sergio Martinez
Phoenix

2 time installer of the month

Rated 55 times 4.9

CityScape at Lakeshore

2018-08-15
Enrique Mejia Maintenance Supervisor

Saul Torres
Phoenix

Rated 3 times 3.3

Midtown on Main

2018-08-09
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival
Neat and
Tidy

Francisco Cazarez
Phoenix

1 time installer of the month

Rated 24 times 4.9

CityScape at Lakeshore

2018-08-03
Enrique Mejia Maintenance Supervisor

Lorenzo Rios
Phoenix

3 time installer of the month

Rated 33 times 4.9

CityScape at Lakeshore

2018-08-03
Enrique Mejia Maintenance Supervisor

Ignacio Rodriguez
Phoenix

2 time installer of the month

Rated 23 times 4.4

Midtown on Main

2018-07-31
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy

Carlos Ponce
Phoenix

Rated 7 times 4.4

Midtown on Main

2018-07-31
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
Vacuum
Extraordinaire

Alexander Simon
Phoenix

Rated 12 times 4.8

Midtown on Main

2018-07-31
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy

Hermilo Feria
Phoenix

Rated 21 times 5.0

Midtown on Main

2018-07-26
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy

Juan Guerrero
Tucson

Rated 13 times 4.8

San Simeon

2018-07-24
San Simeon Property Manager

Felix Lopez
Tucson

Rated 49 times 4.8

San Simeon

2018-07-24
San Simeon Property Manager

Dario Mendoza
Phoenix

1 time installer of the month

Rated 35 times 4.8

CityScape at Lakeshore

2018-07-02
Enrique Mejia Maintenance Supervisor

Oscar Molina
Dallas/Fort Worth

Rated 3 times 4.7

Bella Casita at Las Colinas

2018-06-27
Agustin Aguliar Maintenance Supervisor

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

CityScape at Lakeshore

2018-06-27
Enrique Mejia Maintenance Supervisor

Jose Martinez
Phoenix

1 time installer of the month

Rated 22 times 4.8

CityScape at Lakeshore

2018-06-27
Enrique Mejia Maintenance Supervisor

Eduardo Garcia
Phoenix

Rated 15 times 3.9

Sienna Springs

2018-06-17
Dave Chapell Maintenance Supervisor

Jose Martinez
Phoenix

1 time installer of the month

Rated 22 times 4.8

Tuscany Palms

2018-05-09
Crystal Duran Property Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy

Ralph Sanchez
Tucson

Rated 13 times 4.8

San Simeon

2018-05-02
San Simeon Property Manager
Fast
Completion

Francisco Lopez
Tucson

4 time installer of the month

Rated 46 times 4.9

San Simeon

2018-05-02
San Simeon Property Manager
True
Professional
Above and
Beyond

Dario Mendoza
Phoenix

1 time installer of the month

Rated 35 times 4.8

Colonial Grand at Old Town Scottsdale South

2018-05-01
David Parr Maintenance Supervisor

Jorge Casas
Phoenix

2 time installer of the month

Rated 55 times 4.8

Strayhorse

2018-04-12
Jorge Bravo Maintenance Supervisor

Sergio Martinez
Phoenix

2 time installer of the month

Rated 55 times 4.9

Latitude Apartments and Casitas

2018-03-01
Omar Antillon Maintenance Supervisor

Eduardo Garcia
Phoenix

Rated 15 times 3.9

Latitude Apartments and Casitas

2018-03-01
Omar Antillon Maintenance Supervisor

Roberto Magana
Phoenix

1 time installer of the month

Rated 11 times 4.9

Madera Point

2018-02-22
Kirt Garetino Maintenance Supervisor

Manuel Dorantes
Phoenix

1 time installer of the month

Rated 45 times 4.8

Midtown on Main

2018-02-21
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival

Filiberto Gordillo
Phoenix

3 time installer of the month

Rated 17 times 4.2

Midtown on Main

2018-02-21
Georgana Billman Rehab Manager
Excellent
Service
Problem
Solver

Manuel Perez
Phoenix

2 time installer of the month

Rated 22 times 4.4

Midtown on Main

2018-02-21
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival

Fidel Murillo
Albuquerque

Rated 40 times 4.8

Entrada Pointe

2018-02-21
Entrada Pointe Maintenance Supervisor

Ricky Chaparro
Phoenix

Rated 6 times 4.7

Strayhorse

2018-02-15
Jorge Bravo Maintenance Supervisor

Ricky Chaparro
Phoenix

Rated 6 times 4.7

Strayhorse

2018-02-15
Jorge Bravo Maintenance Supervisor

Juan Ronces
Phoenix

4 time installer of the month

Rated 17 times 4.4

The Pavilions at Arrowhead

2018-02-07
Everett Smith Maintenance Supervisor
Neat and
Tidy

Juan Ronces
Phoenix

4 time installer of the month

Rated 17 times 4.4

The Pavilions at Arrowhead

2018-02-07
Everett Smith Maintenance Supervisor

Juan Ronces
Phoenix

4 time installer of the month

Rated 17 times 4.4

The Pavilions at Arrowhead

2018-02-07
Everett Smith Maintenance Supervisor

Juan Ronces
Phoenix

4 time installer of the month

Rated 17 times 4.4

The Pavilions at Arrowhead

2018-02-07
Everett Smith Maintenance Supervisor

Cesar Escorcia
Albuquerque

1 time installer of the month

Rated 57 times 4.9

Entrada Pointe

2018-01-31
Stephanie Martinez Property Manager

" I have used Carpeturn for years. I have devoted all my business, referred business, let other companies go. This was the first time I have been unsatisfied with them. The installer dropped off our product on Friday. When he did I walked him to the space and was explaining where the fitness equipment could be moved as we had set up for the installers to take care of this for us. He was completely rude when I mentioned this. I was so uncomfortable that I immediately called Ally. As always she was great and confirmed they would move equipment as planned. We were so grateful due to my staff being behind and short staffed. On Tuesday installer shows up and tells us he was not able to move equipment alone. My staff had to stop their work and help. We agreed to pay for this service and I explained to this very rude installer what we needed the week prior. My maintenance supervisor had asked him to get a hold of him as we were going to change where the equipment was located when work was complete. Well guess what? He did not. I'm assuming he was mad about that too??? I am in the business of customer service. And leasing staff maintenance staff...ALL staff is to be professional with all clients at all times. Ally has. Called and visited apologizing for all of this and we have not heard one apology from this rude installer. One rude person can lose someone's business. If it wasn't for Ally and Stef you would have lost mine and I would spread the word to all my Greystar family. This guy didn't even say thank you after my team helped. Very disappointed and hoping I never gave to deal with this installer again. "

Thank you very much for your detailed explanation of the events that transpired Stephanie! Carpeturn.com does not condone bad attitudes among any of our team members, and we sincerely apologize for your recent experience with Cesar. He has been informed of your feedback and reminded of our expectations for our interactions with customers, suppliers and vendors, including strategic partners like Greystar. The fee to move the fitness equipment was removed from your final invoice. Thank you again for your review and again please accept our apologies.

Eduardo Barreto
Albuquerque

Rated 45 times 4.8

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Eduardo Barreto
Albuquerque

Rated 45 times 4.8

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Eduardo Barreto
Albuquerque

Rated 45 times 4.8

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Hunberto Chavez
Albuquerque

2 time installer of the month

Rated 55 times 4.9

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Silvano Cruz
Albuquerque

Rated 65 times 4.9

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Hunberto Chavez
Albuquerque

2 time installer of the month

Rated 55 times 4.9

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Anselmo Chavez
Albuquerque

1 time installer of the month

Rated 36 times 4.9

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Pablo Rios
Albuquerque

1 time installer of the month

Rated 21 times 4.5

Entrada Pointe

2018-01-30
Entrada Pointe Maintenance Supervisor

Jose Hernandez
Phoenix

3 time installer of the month

Rated 42 times 4.9

San Cervantes

2018-01-29
Miguel Silva Maintenance Supervisor

Diego Fuentes
Phoenix

Rated 13 times 4.9

The Pavilions at Arrowhead

2018-01-24
Everett Smith Maintenance Supervisor
On Time
Arrival
Fast
Completion
Neat and
Tidy
Vacuum
Extraordinaire

Jose Martinez
Phoenix

1 time installer of the month

Rated 22 times 4.8

Midtown on Main

2018-01-18
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2018-01-08
Entrada Pointe Maintenance Supervisor

Pablo Rios
Albuquerque

1 time installer of the month

Rated 21 times 4.5

Entrada Pointe

2018-01-08
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2018-01-08
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2018-01-08
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2018-01-08
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2018-01-08
Entrada Pointe Maintenance Supervisor

Fidel Murillo
Albuquerque

Rated 40 times 4.8

Entrada Pointe

2017-12-21
Entrada Pointe Maintenance Supervisor

Fidel Murillo
Albuquerque

Rated 40 times 4.8

Entrada Pointe

2017-12-21
Entrada Pointe Maintenance Supervisor

Fidel Murillo
Albuquerque

Rated 40 times 4.8

Entrada Pointe

2017-12-21
Entrada Pointe Maintenance Supervisor

Fidel Murillo
Albuquerque

Rated 40 times 4.8

Entrada Pointe

2017-12-21
Entrada Pointe Maintenance Supervisor

Everardo Lira
Albuquerque

Rated 36 times 4.8

Entrada Pointe

2017-12-21
Entrada Pointe Maintenance Supervisor

Everardo Lira
Albuquerque

Rated 36 times 4.8

Entrada Pointe

2017-12-21
Entrada Pointe Maintenance Supervisor

Manuel Perez
Phoenix

2 time installer of the month

Rated 22 times 4.4

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Dario Mendoza
Phoenix

1 time installer of the month

Rated 35 times 4.8

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Jorge Casas
Phoenix

2 time installer of the month

Rated 55 times 4.8

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Elver Rodriguez
Phoenix

Rated 35 times 4.5

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Erik Ramirez
Phoenix

3 time installer of the month

Rated 29 times 4.1

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Leobardo Ibarra
Phoenix

2 time installer of the month

Rated 7 times 4.3

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Celso Rodriguez
Phoenix

Rated 29 times 4.9

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Celso Rodriguez
Phoenix

Rated 29 times 4.9

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Jorge Casas
Phoenix

2 time installer of the month

Rated 55 times 4.8

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Manuel Perez
Phoenix

2 time installer of the month

Rated 22 times 4.4

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Luis Beltran
Phoenix

2 time installer of the month

Rated 13 times 4.8

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Luis Beltran
Phoenix

2 time installer of the month

Rated 13 times 4.8

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Jose Hernandez
Phoenix

3 time installer of the month

Rated 42 times 4.9

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2017-11-13
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2017-11-13
Entrada Pointe Maintenance Supervisor

Silvano Cruz
Albuquerque

Rated 65 times 4.9

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Silvano Cruz
Albuquerque

Rated 65 times 4.9

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Everardo Lira
Albuquerque

Rated 36 times 4.8

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Eduardo Barreto
Albuquerque

Rated 45 times 4.8

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Anselmo Chavez
Albuquerque

1 time installer of the month

Rated 36 times 4.9

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Silvano Cruz
Albuquerque

Rated 65 times 4.9

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Silvano Cruz
Albuquerque

Rated 65 times 4.9

Entrada Pointe

2017-10-30
Entrada Pointe Maintenance Supervisor

Ruben Campos
Albuquerque

Rated 8 times 4.5

Candlelight Square

2017-10-26
Jose Sosa Maintenance Supervisor

Ruben Campos
Albuquerque

Rated 8 times 4.5

Candlelight Square

2017-10-26
Jose Sosa Maintenance Supervisor

Ruben Campos
Albuquerque

Rated 8 times 4.5

Candlelight Square

2017-10-26
Jose Sosa Maintenance Supervisor

Felix Lopez
Tucson

Rated 49 times 4.8

Willcox Townhomes

2017-10-13
Willcox Townhomes Property Manager

" Caulking looks great! "

Francisco Lopez
Tucson

4 time installer of the month

Rated 46 times 4.9

Willcox Townhomes

2017-10-13
Willcox Townhomes Property Manager

" Nice job, thank you! "

Elverio Franco
Phoenix

2 time installer of the month

Rated 30 times 4.4

Belcourt

2017-10-10
Belcourt Assistant Manager
On Time
Arrival

Everardo Lira
Albuquerque

Rated 36 times 4.8

Entrada Pointe

2017-10-09
Entrada Pointe Maintenance Supervisor

Ruben Campos
Albuquerque

Rated 8 times 4.5

Entrada Pointe

2017-10-09
Entrada Pointe Maintenance Supervisor

Everardo Lira
Albuquerque

Rated 36 times 4.8

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Everardo Lira
Albuquerque

Rated 36 times 4.8

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Egidio de la Cruz
Albuquerque

Rated 36 times 4.5

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Fidel Murillo
Albuquerque

Rated 40 times 4.8

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Fidel Murillo
Albuquerque

Rated 40 times 4.8

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Pablo Rios
Albuquerque

1 time installer of the month

Rated 21 times 4.5

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Pablo Rios
Albuquerque

1 time installer of the month

Rated 21 times 4.5

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Hunberto Chavez
Albuquerque

2 time installer of the month

Rated 55 times 4.9

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Hunberto Chavez
Albuquerque

2 time installer of the month

Rated 55 times 4.9

Entrada Pointe

2017-09-27
Entrada Pointe Maintenance Supervisor

Elverio Franco
Phoenix

2 time installer of the month

Rated 30 times 4.4

Copper Canyon

2017-09-19
Roshaunda Smith Property Manager

Sergio Martinez
Phoenix

2 time installer of the month

Rated 55 times 4.9

Copper Canyon

2017-09-19
Roshaunda Smith Property Manager

Elverio Franco
Phoenix

2 time installer of the month

Rated 30 times 4.4

Copper Canyon

2017-09-19
Roshaunda Smith Property Manager

Dario Mendoza
Phoenix

1 time installer of the month

Rated 35 times 4.8

Midtown on Main

2017-09-19
Georgana Billman Rehab Manager
Excellent
Service
Fast
Completion
Neat and
Tidy

Jose Martinez
Phoenix

1 time installer of the month

Rated 22 times 4.8

Midtown on Main

2017-09-19
Georgana Billman Rehab Manager
Fast
Completion
Neat and
Tidy

Francisco Lopez
Tucson

4 time installer of the month

Rated 46 times 4.9

Mohave Gardens

2017-08-24
Roman Aparicio Assistant Manager
Neat and
Tidy

Elver Rodriguez
Phoenix

Rated 35 times 4.5

Midtown on Main

2017-07-15
Georgana Billman Rehab Manager
On Time
Arrival
Neat and
Tidy

Elver Rodriguez
Phoenix

Rated 35 times 4.5

Midtown on Main

2017-07-15
Georgana Billman Rehab Manager
Fast
Completion
Neat and
Tidy

Elver Rodriguez
Phoenix

Rated 35 times 4.5

Midtown on Main

2017-07-15
Georgana Billman Rehab Manager
On Time
Arrival
Fast
Completion
Neat and
Tidy
Vacuum
Extraordinaire

Jorge Casas
Phoenix

2 time installer of the month

Rated 55 times 4.8

Midtown on Main

2017-07-15
Georgana Billman Rehab Manager
On Time
Arrival
Fast
Completion
Neat and
Tidy
Vacuum
Extraordinaire

Mario Fierro
Phoenix

1 time installer of the month

Rated 30 times 4.8

Midtown on Main

2017-07-10
Georgana Billman Rehab Manager
Neat and
Tidy

Mario Fierro
Phoenix

1 time installer of the month

Rated 30 times 4.8

Midtown on Main

2017-07-10
Georgana Billman Rehab Manager
Neat and
Tidy

Elver Rodriguez
Phoenix

Rated 35 times 4.5

Strayhorse

2017-07-06
Jorge Bravo Maintenance Supervisor

Elver Rodriguez
Phoenix

Rated 35 times 4.5

Strayhorse

2017-07-06
Jorge Bravo Maintenance Supervisor

Elver Rodriguez
Phoenix

Rated 35 times 4.5

San Capella

2017-06-27
David Estrada Maintenance Supervisor
On Time
Arrival

Francisco Lopez
Tucson

4 time installer of the month

Rated 46 times 4.9

Zona Village

2017-06-09
Ron Duncan Property Manager

Sergio Martinez
Phoenix

2 time installer of the month

Rated 55 times 4.9

Broadstone Scottsdale Quarter

2017-06-01
Lamacy Lindley Maintenance Supervisor
On Time
Arrival
Fast
Completion

Jose Diaz
Phoenix

1 time installer of the month

Rated 18 times 4.7

Broadstone Scottsdale Quarter

2017-06-01
Lamacy Lindley Maintenance Supervisor
On Time
Arrival
Fast
Completion

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

San Marquis

2017-03-28
David Gomez Maintenance Supervisor

" Good job. "

Hunberto Chavez
Albuquerque

2 time installer of the month

Rated 55 times 4.9

Arrowhead Pointe

2017-02-20
Paul Chavez Maintenance Supervisor

" Good job. "

Victor Salazar
Phoenix

Rated 7 times 4.9

Madera Point

2017-02-06
Abigail Rodriguez Maintenance Supervisor

" Great job. "

Erik Ramirez
Phoenix

3 time installer of the month

Rated 29 times 4.1

Madera Point

2017-02-03
Abigail Rodriguez Maintenance Supervisor

" Good job, keep up the good work. "

Lorenzo Rios
Phoenix

3 time installer of the month

Rated 33 times 4.9

Madera Point

2017-02-01
Abigail Rodriguez Maintenance Supervisor

" Great job. "

Baltazar Kilo
Dallas/Fort Worth

Rated 3 times 4.0

Ironwood Crossing

2017-01-30
Omar Garcia Maintenance Supervisor

" Plank guys did a good job. "

Miguel Ornelas
Albuquerque

Rated 3 times 4.7

Arrowhead Pointe

2017-01-11
Paul Chavez Maintenance Supervisor

" Good job. "

David Villa
Phoenix

1 time installer of the month

Rated 5 times 4.4

Colonial Grand at Inverness Commons

2016-10-15
Abner Rios Maintenance Supervisor

" David did a good job. "

Juan Leon
Phoenix

1 time installer of the month

Rated 27 times 4.7

The District at Fiesta Park

2016-09-23
Ernesto Fernandez Maintenance Supervisor

" Good job. "

Elverio Franco
Phoenix

2 time installer of the month

Rated 30 times 4.4

San Cierra

2016-09-08
Frank Restadius Maintenance Supervisor

" For the most part good job and nice guys. :-) "

David Tamayo
Phoenix

Rated 4 times 4.5

San Cierra

2016-09-07
Frank Restadius Maintenance Supervisor

" A little sloppy on the clean up, trash (padding) and (plastic wrap) left on ground and plastic wrap hanging out of dumpster, not fully put in dumpster. "

Frank, we agree this is not acceptable clean-up from Carpeturn.com and have discussed your valued feedback with David. Thank you for sharing these comments with us and please accept our apology for negatively impacting your turn.

Elverio Franco
Phoenix

2 time installer of the month

Rated 30 times 4.4

San Cierra

2016-09-02
Frank Restadius Maintenance Supervisor

" For the most part nice work. "

Juan Leon
Phoenix

1 time installer of the month

Rated 27 times 4.7

San Cierra

2016-08-31
Frank Restadius Maintenance Supervisor

" For the most part nice job and nice guys. "

Cesar Escorcia
Albuquerque

1 time installer of the month

Rated 57 times 4.9

Oak Tree Park

2016-08-29
Robert Lara Maintenance Supervisor

" Does an excellent job! Fast and precise work! "

Cesar Escorcia
Albuquerque

1 time installer of the month

Rated 57 times 4.9

Rich Valdez

2016-08-18
Rich Valdez Owner

" Good price and good install. One visible rip. The clean up could been a little better but overall a good job and a good value. "

Manuel Dorantes
Phoenix

1 time installer of the month

Rated 45 times 4.8

San Capella

2016-07-19
David Estrada Maintenance Supervisor

" Job well done. "

David Tamayo
Phoenix

Rated 4 times 4.5

San Capella

2016-07-15
David Estrada Maintenance Supervisor

" Good job, well done. "

Dario Mendoza
Phoenix

1 time installer of the month

Rated 35 times 4.8

San Capella

2016-07-08
David Estrada Maintenance Supervisor

" Job well done. "

Elverio Franco
Phoenix

2 time installer of the month

Rated 30 times 4.4

San Capella

2016-06-03
David Estrada Maintenance Supervisor

" Job well done. "

Rene Sanchez
Tucson

Rated 10 times 4.6

Malibu Apartments

2016-06-01
Yolanda Phillips Property Manager

" Plastic from carpets are flying all over parking lot. "

Thank you for your feedback Yolanda. We have spoken to Rene and explained your dissatisfaction with his clean up. We sincerely apologize for negatively impacting your team while turning the unit.

Felix Lopez
Tucson

Rated 49 times 4.8

Sedona Springs

2016-05-12
Veronica Dicochea Assistant Manager

" Very good yob. "

Manuel Marquez
Phoenix

1 time installer of the month

Rated 21 times 4.8

The District at Fiesta Park

2016-04-10
Ernesto Fernandez Maintenance Supervisor

" Good job, giddy up. "

Felix Lopez
Tucson

Rated 49 times 4.8

Northpointe

2016-03-22
Eddie Pesqueira Maintenance Supervisor

" Good installer! "

Juan Ronces
Phoenix

4 time installer of the month

Rated 17 times 4.4

The Lofts at Rio Salado

2015-12-10
Tim Bowles Maintenance Supervisor

" The vinyl install looks good. Baseboard trim (Quarter Round) could be lower, gap at bottom. "

Hi Tim and thank you for your valued feedback! We will be back to the property today to address this issue. Thank you again for alerting us and please accept our apology for this error.

Lorenzo Rios
Phoenix

3 time installer of the month

Rated 33 times 4.9

San Marbeya

2015-10-29
Gary Meeks Maintenance Supervisor

" Good job. "

Juan Leon
Phoenix

1 time installer of the month

Rated 27 times 4.7

San Marbeya

2015-10-22
Gary Meeks Maintenance Supervisor

" Good job. "

Sergio Martinez
Phoenix

2 time installer of the month

Rated 55 times 4.9

San Palacio

2015-10-21
Cali Fairchild Assistant Manager

" 4 out of 5 stars. "

Elverio Franco
Phoenix

2 time installer of the month

Rated 30 times 4.4

San Marbeya

2015-10-20
Gary Meeks Maintenance Supervisor

" Good job. "

Arturo Martinez
Phoenix

3 time installer of the month

Rated 45 times 4.7

San Cierra

2015-10-11
Frank Restadius Accountant

" Had glue or something over walls in a few rooms (this has happened in a few apartments now, not just him) but he did do a fast and good job for the most part. Thanks, Frank "

Thank you for your valued feedback Frank! We spoke with Arturo about the importance of cleanliness we are often the last sub in your units as flooring installers. Please accept our apology for negatively impacting your turn.

Alberto Ortiz
Phoenix

1 time installer of the month

Rated 9 times 4.9

The Courtyards

2015-08-18
Linsday Mata Onsite Manager

" Very well done and clean work! "

Juan Ronces
Phoenix

4 time installer of the month

Rated 17 times 4.4

San Palacio

2015-08-14
Jose Rios Maintenance Supervisor

" We are satisfied with his overall performance however because this one was not completed in the morning as requested, our housekeeper was not able to get in there in the afternoon to clean and ended up coming in on the weekend. "

Thank you for your feedback Jose! Since a leak was discovered in the hallway, leaving the floor very moist, we were unable to complete the job in our normal time frame as the floor needed to dry with fans. We sincerely apologize for this inconvenience.

Dario Mendoza
Phoenix

1 time installer of the month

Rated 35 times 4.8

Scottsdale Highlands

2015-04-24
Josh Newsham Maintenance Supervisor

" Good job. "

Leo Ortiz
Phoenix

2 time installer of the month

Rated 12 times 4.9

Albuquerque Uptown Village

2015-04-15
Leo Myers Maintenance Supervisor

" Job looked very good and was done quickly. "

Manuel Marquez
Phoenix

1 time installer of the month

Rated 21 times 4.8

Lake Pleasant Village

2015-03-24
Jennifer Baxter Property Manager

" Thank you! "

Fredy Godinez
Phoenix

Rated 1 times 4.0

The Polo Club

2014-10-02
Stormi Kime Vasquez

" Very nice job. We appreciate the nice job. "

Oscar Ortiz
Phoenix

1 time installer of the month

Rated 48 times 4.7

Element Deer Valley

2014-08-08
Jose Romero Maintenance Supervisor

" Install looked very good. Walls looked good, no garbage. A/C was cranked down but Oscar assured me he would turn it up when finished, he just needed to vacuum and put appliances back. His van was parked in a covered spot however. :( "

Thank you for this feedback Jose. Oscar moved his truck after your message, and we discussed correct parking procedures with him going forward. Thank you again for taking the time to point out this issue!

Jose Diaz
Phoenix

1 time installer of the month

Rated 18 times 4.7

Lindsay Palms

2013-12-27
Annette Strattard Onsite Manager

" Good job. "

Jorge Casas
Phoenix

2 time installer of the month

Rated 55 times 4.8

Red Hawk at Sheely Farms

2013-12-02
Rachelle Colgan Onsite Manager

" The only issue with this full install was the bent metal silver pin at the vinyl transition. We had to call Carpeturn back out and request it be replaced.

Hi Rachelle, Jorge felt the metal was in good shape and reused the existing metal. We returned and replaced it with new metal per your assessment. Thank you for letting us know the metal did not pass your inspection, and please accept our apology for disrupting your turn schedule. "

Francisco Lopez
Tucson

4 time installer of the month

Rated 46 times 4.9

San Mateo

2013-04-09
Maria Valenzuela Onsite Manager

" Resident from #9103 called and said that the job looked beautiful he was impressed. Great job Francisco. :) "

Javier Palafox
Phoenix

1 time installer of the month

Rated 5 times 4.8

Consolidated Personnel Services

2012-10-15
Ann Doncaster Accountant

" Good Job!! Very polite and friendly. "

Pablo Rios
Albuquerque

1 time installer of the month

Rated 21 times 4.5

Crexendo

2012-10-03
Jason Taylor Project Coordinator

" Pablo did an excellent job and the project was completed before the quoted time. Thank you Pablo. "

Eduardo Ruiz
Tucson

Rated 1 times 4.0

The Place at Village at The Foothills

2012-07-27
Heather Hawk Property Manager

" The carpet that was installed looks great. I really like Eduardo, who showed up on schedule and completed the work in a very timely manner. However, on my walk through after the he had left, I noticed a rather large spot on a wall under the air handler that turned out to be adhesive. It was easy enough to get cleaned up, but if I had been unable to do a walk through before a new resident moved in, it would have made my maintenance team look bad. The only thing I ask is that a little more attention to detail is paid to ensure this doesn't happen again. "

Thank you for taking the time to let us know Eduardo's clean up was not acceptable. We spoke to him and reviewed our policy that attention to detail on clean up is nearly as important as the quality of the install itself. Please accept our sincere apology for the issue we could have caused during your resident turn if it were not for your team's follow-up after walk thru.

Sergio Nunez
Phoenix

3 time installer of the month

Rated 4 times 3.8

Elevate Ancala

2012-07-11
Evan Pincusoff Accountant

" Product looked wonderful installed. My concern was that in the master bathroom when the toilet was replaced back, the installer left the toilet unsecured to the floor. Rather then notifying myself or staff the toilet was caulked in floating out the 1/2" between the floor and the toilet without shims which allowed the resident to experience unsanitary water flooding their bathroom in the middle of the night when it was used for the first time after moving in when the toilet rocked back and forth. My only request is to be notified by Sergio of the issue so we can address it and correct the situation immediately before the new tenant moves in rather then being blindsided with it. "

Thank you for this valuable feedback Evan! We discussed your review with Sergio so he knows to stop and snap pics to share with you and/or find you on site to look at the issue together to make sure the install is completed correctly. Thank you again for taking the time to share these details.

Luis Zavala Sr
Phoenix

Rated 7 times 4.9

The Place at Wickertree

2012-01-11
Mickey Contreras Onsite Manager

" The only issue was when the carpet was installed we could tell that carpet roll had been smashed. There were ridges all across it, which are in the process of being fixed. Other than that Luis did a great job with the install. "

Thank you for letting us know the carpet was defective Mickey! We informed Shaw and submitted a claim and are replacing the defective material now. Thank you again for taking the time to share this issue with us.

Mike Jacobo
Phoenix

2 time installer of the month

Rated 9 times 4.9

Covington Park

2011-08-17
Dan Regan Project Coordinator

" Always has a good attitude and quality installs.Thx! "

Pablo Rios
Albuquerque

1 time installer of the month

Rated 21 times 4.5

Ravenwood Heights

2011-06-22
Melanie Schaefer Regional Manager

" GOOD JOB! We are very pleased with our new plank install. We let Pablo know that he could come back the next day to finish the job due to the extra work it takes for the plank install. Pablo spent the whole day and into the night to finish the job! Thank you for taking the extra effort to help us Make-It-Mark-Taylor!! "

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