Very messy, trash left behind, dirty walls, unit was turned and cleaned prior to flooring arrival.
What went wrong?
Clean-up, Cleanliness, Wall Damage
Thank you very much for your candid feedback Jason. It is sincerely appreciated so we can in turn follow up with Jorge to reinforce our policies. He has been advised to be more careful of his surroundings during installs and to pay special attention to his after the job cleanup. We also stressed he take pictures of anything that might look broken or damaged for our records before starting his installs to avoid misunderstandings. We apologize for letting you down on this install and thank you again for sharing this important feedback!