Lupe Acuna
34 Years Flooring Experience
Rated 37 times
4.7
Phoenix
633
jobs completed at Carpeturn.com
2020-12-15
Carlos Luna
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
2020-12-01
Jacie Good
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
2020-10-23
Carlos Luna
Maintenance Supervisor
Excellent
Service
Fast
Completion
True
Professional
Above and
Beyond
Colonial Grand at Old Town Scottsdale North
2020-09-30
Scott Campbell
Maintenance Tech
Excellent
Service
True
Professional
2020-08-20
Carlos Luna
Maintenance Supervisor
Excellent
Service
Fast
Completion
2020-08-20
Carlos Luna
Maintenance Supervisor
Excellent
Service
Fast
Completion
2020-08-17
Anthony Ramirez
Maintenance Supervisor
"
The carpet was not stretched properly and is folding in the middle and we have a move in on this unit. Need assistance ASAP please.
"
What went wrong?
Workmanship
Thank you very much for your alert Anthony! Lupe is on his way to your property now to see where his carpet restretch failed and to fix this issue. We sincerely apologize for negatively impacting your turn.
Colonial Grand at Old Town Scottsdale South
2020-07-17
David Parr
Maintenance Supervisor
Colonial Grand at Old Town Scottsdale North
2020-07-08
David Parr
Maintenance Supervisor
2020-06-16
Carlos Luna
Maintenance Supervisor
Excellent
Service
Problem
Solver
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
True
Professional
Above and
Beyond
2020-06-16
Carlos Luna
Maintenance Supervisor
Excellent
Service
Fast
Completion
Above and
Beyond
Colonial Grand at Old Town Scottsdale South
2020-06-04
David Parr
Maintenance Supervisor
2020-06-01
Kirt Garetino
Maintenance Supervisor
2020-06-01
Kirt Garetino
Maintenance Supervisor
2020-05-13
David Estrada
Maintenance Supervisor
Colonial Grand at Old Town Scottsdale North
2020-03-31
David Parr
Maintenance Supervisor
2020-02-25
Carlos Luna
Maintenance Supervisor
"
Carpet coming up by front door and small hole in carpet. Carpet not tacked down by baseboard in closet and living room.
"
What went wrong?
Workmanship, Vacuuming, Clean-up
Thank you very much for your important feedback Carlos! We talked to Lupe who said the unit looked good when he walked it on completion and that he did not notice a hole at the entry. He returned shortly after we received your critique and repaired the areas you noted. Thank you again for making us aware of this issue and please accept our apology for negatively impacting your turn.
Colonial Grand at Old Town Scottsdale South
2020-02-13
David Parr
Maintenance Supervisor
2019-12-13
Kirt Garetino
Maintenance Supervisor
Colonial Grand at Old Town Scottsdale South
2019-12-04
David Parr
Maintenance Supervisor