Thank you for rating our work!
Your time is valuable and we truly appreciate your feedback to help us improve the quality of your Carpeturn.com installations.
Thank you again,
Your Carpeturn.com Team
In the middle of a triangle formed by Mexico's 3 largest cities, Mexico City and Guadalajara and Monterrey, my hometown is well known for manufacturing. When not working at my craft, you can find me with my friends kicking around a football. Viva SLP!
Rate Me!
" New carpet looks good. "
Thank you very much for your rating of Jorge! We reviewed our job completion guidelines about how his work is not done until final cleanup and vacuuming are completed. He agreed and said he will be more careful in the future. Please accept our apologies for negatively impacting your turn.
" Very messy, trash left behind, dirty walls, unit was turned and cleaned prior to flooring arrival. "
What went wrong?: Wall Damage, Clean-up, CleanlinessThank you very much for your candid feedback Jason. It is sincerely appreciated so we can in turn follow up with Jorge to reinforce our policies. He has been advised to be more careful of his surroundings during installs and to pay special attention to his after the job cleanup. We also stressed he take pictures of anything that might look broken or damaged for our records before starting his installs to avoid misunderstandings. We apologize for letting you down on this install and thank you again for sharing this important feedback!
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