Erik Ramirez

Erik Ramirez

Phoenix

7 Years Flooring Experience

3 time Installer of the Month
Rated 25 times 3.9
3
Excellent
Service
2
On Time
Arrival
2
Fast
Completion
4
Neat and
Tidy
2
Vacuum
Extraordinaire
3
True
Professional
1
Above and
Beyond
Originally from Mexico City

I enjoy time with friends & family. Find a good buffet and you'll likely find me. Wandering Horse at Talking Stick Casino is a personal favorite.

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Installer of the Month Installer of the Month Installer of the Month
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Erik specializes in:
Carpet
Vinyl
2,459
Jobs completed at Carpeturn.com

Strayhorse

2018-07-03
Jorge Bravo Maintenance Supervisor

Strayhorse

2018-03-30
Jorge Bravo Maintenance Supervisor

Didn't replace transitions with zbars.

Please accept our apology Jorge, we have discussed this feedback with Erik as his instructions were correct on the work order to use Zbar instead of exposed metal. He will follow his instructions going forward. Thank you very much for bringing this issue to our attention.

Strayhorse

2018-03-30
Jorge Bravo Maintenance Supervisor

Didnt replace transitions with zbar.

Thank you for your feedback Jorge. Eric returned to replace the gold metal with Zbar as requested on this installer warranty at no charge to Strayhorse. Thank you again for your valued feeback!

Strayhorse

2018-03-30
Jorge Bravo Maintenance Supervisor

Didn't replace transition with Zbar and we are charged for Zbars.

Thank you for commenting here Jorge. This job is the vinyl installation in unit 6-146 and the Zbars are used on the carpet installation which is PH116281. Thank you again for taking the time to provide your review of Erik.

Strayhorse

2018-01-25
Jorge Bravo Maintenance Supervisor
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
Vacuum
Extraordinaire
True
Professional

Strayhorse

2018-01-25
Jorge Bravo Maintenance Supervisor
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
Vacuum
Extraordinaire
True
Professional

Domus

2018-01-12
Mark Bonhaus Maintenance Supervisor
Excellent
Service
Neat and
Tidy
True
Professional
Above and
Beyond

San Palmilla

2017-12-20
David Estrada Maintenance Supervisor

Strayhorse

2017-11-07
Jorge Bravo Maintenance Supervisor

Strayhorse

2017-11-07
Jorge Bravo Maintenance Supervisor

Strayhorse

2017-11-07
Jorge Bravo Maintenance Supervisor

Strayhorse

2017-11-07
Jorge Bravo Maintenance Supervisor

Discovery Point

2017-09-18
Alice Arambul Property Manager
What went wrong?: Workmanship

Thank you for your critique Alice. Our installations team will talk with Erik and go over this job with him to improve the workmanship of this job and those in the future. Thank you again for this valued feedback.

Discovery Point

2017-09-18
Alice Arambul Property Manager
What went wrong?: Workmanship

Thank you for your critique Alice. Our installations team will talk with Erik and go over this job with him to improve the workmanship of this job and those in the future. Thank you again for this valued feedback.

Williams Gateway

2017-09-05
Caleb Franco Property Manager

Unit was ready for carpet to be installed, he and another crew member did want to complete the job arrived on site. Were here for an hour and 30 mins and then decided to not complete the work.

What went wrong?: Attitude

Hi Tesi. Please accept our apology for Erik's attitude in this situation. As you know, the unit had a very pet odor and needed to be aired out for a day. Erik returned the next day and applied a heavy pet seal before completing both the carpet and vinyl installations as expected. We discussed your feedback with Erik and reminded him that his attitude in challenging situations like this one can make all the difference to complete the job to your satisfaction. Thank you for this valuable feedback.

Park View

2017-08-24
Park View Maintenance Supervisor

Park View

2017-08-24
Park View Maintenance Supervisor

Stone Canyon

2017-08-02
Josh Wauchek Maintenance Supervisor
Neat and
Tidy

Midtown on Main

2017-07-10
Georgana Billman Rehab Manager

Left vinyl rolls on property. Didn't throw them away.

What went wrong?: Clean-up

Please accept our apologies Georgana. Erik threw away the tubes used to roll up the carpet and vinyl in the property dumpsters. We reiterated our instructions to him that property dumpsters are off limits no matter the waste. He will return all trash and recycling to our facility in the future. Thank you for letting us know of this issue and we apologize again.

Midtown on Main

2017-07-10
Georgana Billman Rehab Manager

Thank you for this critique Georgana. We apologize for leaving the vinyl and carpet tubes behind and returned the following day to remove them. Thank you for sharing your feedback so we could resolve the issue!