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Your Carpeturn.com Team
My home is cultural fusion of Spanish and indigenous Mayan influences...and natural disasters. Whether mudflows, earthquakes or hurricanes, Guatemala is a geographically active part of the world and why my family and I happy to be in Phoenix playing soccer and following the Diamondbacks & Cardinals!
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" It looks terrible. Very disappointing considering how much work we give Carpeturn. "
What went wrong?: AppearanceThank you very much for providing this important feedback Ami. Unfortunately, we were unable to inspect the unit since it was already occupied. However, we did talk to Barry in maintenance who said he will let us know if any problems come up in this unit. Our installations team also spoke to Elver who stated the slab at this property was either poured unevenly or settled unevenly, and he believes the only way to make the floor presentable is to pour self-leveler throughout. We advised him that the next time he sees uneven floors to take pictures and share them with our team so we all can take the necessary steps to ensure the install exceeds your expectations. Thank you again for rating Elver, and we sincerely apologize for letting you down.
" Very nice and helpful with the resident in an occupied install. "
" Thank you for helping us! "
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