Carlos Ponce
Carlos specializes in:
Carpet
1
Excellent
Service
1
On Time
Arrival
1
Fast
Completion
1
Neat and
Tidy
1
Great
Vacuumer
Originally from Phoenix, Arizona

When not busy installing my next great carpet job, I enjoy working on cars.

Rate Me!

Madera Point

2018-08-27
Kirt Garetino Maintenance Supervisor

Colonial Grand at Old Town Scottsdale South

2018-08-16
David Parr Maintenance Supervisor

Colonial Grand at Old Town Scottsdale South

2018-08-16
David Parr Maintenance Supervisor

Colonial Grand at Old Town Scottsdale South

2018-08-16
David Parr Maintenance Supervisor

Colonial Grand at Old Town Scottsdale South

2018-08-16
David Parr Maintenance Supervisor

San Palacio

2018-08-09
San Palacio Maintenance Supervisor

" Multiple areas throughout apartment that had gaps where the carpet meets the baseboards. Some of the carpet transitions did not get tucked and secured correctly. Had to have installer come back to repair issues and did not get fixed correctly the second time. "

What went wrong?: Workmanship

Richard, please accept our apologies for our performance on this job and follow-up repair. We sincerely appreciate your critique and have discussed it with Carlos. We made him aware to always communicate with us if there are ever mistakes made in the cutting process so more material can be provided if needed and corrections can be made before discovered by customers or residents. Our installation team walked this unit afterwards to make sure that we did indeed complete a quality installation on the 3rd pass. Thank you again for sharing this important feedback to help create a learning moment for Carlos to improve his future performance.

Midtown on Main

2018-07-31
Georgana Billman Rehab Manager
Excellent
Service
On Time
Arrival
Fast
Completion
Neat and
Tidy
Great
Vacuumer
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