,

General Information


Disclaimers, moisture inspection and odor treatment guidelines

General Labor

GENERAL LABOR

Moisture Inspections

MOISTURE INSPECTIONS

Vinyl Plank Labor

VINYL PLANK INSTALLATIONS

Treatments

TREATMENTS

General Labor

Carpeturn.com, an Arbor Contract Carpet company, is a licensed flooring contractor. We are not licensed for carpentry, electrical, painting or plumbing. Additional installation items to be approved on-site include:

  • Floor preparation is charged at $35.00 each
  • Minimum labor is charged at $80.00 per job
  • Vinyl take-up is charged at $2.70 per square yard
  • Enzyme-based odor treatments are charged at $80.00 per unit for materials & installation
  • Extreme pet seals are charged at $70.00 per gallon for materials & installation
  • Tackstrip labor is charged at $.75 per linear foot for materials & installation
  • Covebase is charged at $1.05 per linear foot for materials & installation
  • Metal is charged at $13.50 per piece for materials & installation
  • Wood transitions are charged at $16.00 per piece for materials & installation
  • Manufacturer required seam sealer charge of $3.00 is added to every vinyl installation
  • Toilet R&R is charged at $40.00 per toilet for materials & installation
    (wax ring included)
  • Subfloor repairs within the scope of Carpeturn.com's contractors license are bid separately
  • Flooring removal involving human waste or body fluids is classified as a biohazard, Carpeturn.com does not perform such removals. Pet waste removals depending on severity may require bioremediation and are bid separately

A restocking fee of $40.00 will occur on any job canceled after materials have been cut for the intended installation. A delivery charge of $50.00 will occur for additional material delivery when an incorrect floorplan layout is ordered. An expedite charge of $60.00 will occur for material delivery to an installer for same-day emergency installations. If a job is canceled or rescheduled after the installer has arrived onsite, the customer will incur a $100.00 trip charge.

Flooring installation is a construction trade and can cause extensive dust. We recommend removing or covering all items that need to stay free of dust particles. Carpeturn.com strives to follow per unit seam diagrams on all installations. However, variances in unit sizes and/or layouts may require minor adjustments to seam structures from time to time.

Carpeturn.com can reconnect water lines to washing machines, toilets and refrigerators. The age and condition of hoses, supply lines, valves and rubber washers cannot be determined by our installers and a final leak test should be performed by on-site staff. Carpeturn.com is not responsible for any damage caused by water line leaks, valve connections, broken drain hoses or hidden water lines in slabs and walls. We do not disconnect or reconnect natural gas or LPG appliances.

In some cases, sheet vinyl flooring can be repaired by installing patches of new flooring. Multiple patch repairs are possible and Carpeturn.com warrants up to 4 patches per room. We can accommodate requests to repair more than 4 patches per room however are unable to warranty the repair and recommend a full replacement of the area where large or multiple patches are needed.

Manufacturer and Carpeturn.com limited warranties on products and labor are offered to the original purchaser and are non-transferable. Limited labor warranty length is 13 months from the installation date and limited product warranties are provided by the manufacturer and are specific to each product or material. We do not warrant our flooring products that fail due to cracking of gypsum underlayment or flexing subfloor. The inherent makeup of gypsum leads to ongoing cracking and slab failure. Repair of gypsum or concrete slabs by floating or patching existing cracks is considered temporary and no warranty is expressed or implied as to how long the repair will last.

Extended vinyl installations may require a second installation day due to unforeseen required floor preparation. Manufacturer and labor warranties are voided when sheet vinyl is installed over more than one layer of existing vinyl. Moisture found under existing floors may require significant drying time before new flooring can be installed.

Environmental fee is a material recycling and disposal fee for primary installation materials (carpet, vinyl, vinyl plank, tile, VCT, wood, laminate and flooring squares).

Payment in full is due upon delivery or installation. Temporary credit holds are imposed when an account reaches its credit limit or invoices age past 60 days outstanding. All unpaid balances over 30 days from invoice date are subject to 1.5% per month interest (18% per year) on all amounts due to Carpeturn.com and for any and all costs of collection, including reasonable attorney's fees. Agreements are accepted by Carpeturn.com in the State of Arizona and shall be governed by the laws of the State of Arizona without regard to its conflict of law provisions. If there is a lawsuit, the customer agrees to submit to the jurisdiction of the Courts of Maricopa County, State of Arizona. All agreements by or on behalf of the customer shall bind the customer's successors and assigns.

Thank you from all of us for your support of Carpeturn.com!

AZ ROC 269290, 291244, 319248 NV LIC 0081466, 0081573

Install pic caulk
Install pic carpet
Install pic vinyl

Moisture Inspections

Moisture Inspections

As a licensed flooring contractor, Carpeturn.com, an Arbor Contract Carpet company, follows strict labor and manufacturer specifications to ensure your material warranty is maintained over your product life cycle. If a certain procedure is not desired, the customer can elect to waive the procedure and authorize Carpeturn.com to continue the installation process.

  • Moisture tests are required on commercial applications and recommended for ground floor units prior to hard surface material installations to determine if any moisture is present in the subsurface that would prevent a successful installation.

  • Temperature controlled environment must be maintained keeping the flooring areas to be installed between 65°F and 85°F for a period of at least 48 hours prior to and after installation to ensure the bare floor is acclimated to accept adhesive and your new vinyl planks. Failure to take this important step can void the warranty on any resulting gaping, curling, shrinkage, and loss of bond between the new material and floor.

  • Due to time required for floor patch and adhesive to cure, installation times vary widely when installing vinyl planks. Carpeturn.com can not guarantee the amount of time required for your installation and is not responsible for "lost time" or financial compensation due to installation delays resulting from temperature variations and humidity.
Moisture Meter
Vinyl planks bubbling from moisture
Glue not setting due to moisture

Vinyl Plank Installations

Vinyl Plank Labor

Carpeturn.com, an Arbor Contract Carpet company, is excited to install your vinyl plank floors! Vinyl planks, also known as luxury vinyl tiles (LVT), can provide outstanding long-term performance when proper manufacturer installation guidelines are followed. Carpeturn.com follows strict manufacturer specifications to ensure your material warranty is maintained over the product life cycle.

Prepare for your vinyl plank installation by following these guidelines!

  • Temperature controlled environment must be maintained keeping the flooring areas to be installed between 65°F and 85°F for a period of at least 48 hours prior to and after installation to ensure the bare floor is acclimated to accept adhesive and your new vinyl planks. Failure to take this important step can void the warranty on any resulting gaping, curling, shrinkage, and loss of bond between the new material and floor.

  • Moisture tests are required on commercial applications and recommended for ground floor units prior to vinyl plank installations to determine if any moisture is present in the subsurface that would prevent a successful installation.

  • Materials will be delivered 24 or 48 hours prior to installation per manufacturer standards, to ensure the new materials acclimate to the installation environment.

  • Gypsum concrete floors are not a recommended surface for vinyl plank installations. When installing over gypsum or other lightweight concrete floors, Acrylic primer sealer will be used to coat the surface prior to applying adhesive.

  • Exposure to direct sunlight should be keep to a minimum. Direct sunlight can rapidly heat the floor and cause plank deformity. Carpeturn.com can not warranty areas effected by exposure to direct sunlight; window treatments are strongly recommended.

  • Due to time required for floor patch and adhesive to cure, installation times vary widely when installing vinyl planks. Carpeturn.com can not guarantee the amount of time required for your installation and is not responsible for "lost time" or financial compensation due to installation delays resulting from temperature variations and humidity.
Plank labor Plank labor

Please remember to plan ahead for all vinyl plank installations.

SterilMax Disinfection

SterilMax and SterilMax Select are disinfection services for apartment units, common areas and single-family homes that are effective against COVID-19 (coronavirus), Human Influenza A Virus, Hepatitis B & C Virus, Avian Influenza A (H3N2) Virus, Tuberculosis Backteria, HIV-1 and more.

SterilMax

  • Spraying all surfaces and countertops, appliance exteriors and bathroom fixtures
  • Wiping down all countertops door knobs, appliances and bathroom fixtures
SterilMax $199 per unit

SterilMax Select

  • Complete spraying of all surfaces
  • Wiping down all countertops, door knobs, vents, windows, blinds and bathroom fixtures, including interiors of appliances & cabinets
  • Fogging the entire unit
SterilMax Select $399 per unit
Fogging Odor Eliminators

Smoke Odor Eliminator is chemically designed to eliminate smoke odors at their source. Smoke and other strong odors get trapped deep into fabrics and other textiles. Other products attempt to cover up these odors allowing the odors to resurface. Smoke Odor Eliminator is chemically designed to penetrate the surface and attack the source of the odor to eliminate it for good.

Fogging Smoke-Food Odor Eliminator

  • Air fogging removes all odors from HVAC system and ductwork
  • Permanently removes all odors caused by smoke, ethnic cooking and burn out
  • Safe on all surfaces, nonflammable
Fogging Odor Eliminator $265 per unit

Fogging Pet Odor Eliminator

  • Bio-Enzymatic is a live enzyme engineered to consume any biologically based odor molecule with clinical strength to safely remove odors
  • Eliminates odors on floors, vents, HVAC, baseboards and walls
  • 100% biodegradable & non-hazardous
  • Safe on all surfaces, nonflammable
Fogging Odor Eliminator $265 per unit

Bio Remediation

  • Removal crew wears protective clothes, gloves and mask
  • Flooring is removed (tackstrip if necessary), bagged and disposed offsite
  • Flooring subsurfaces are treated with germicidal spray to sanitize the area for 24 hours and can then be coated with Carpeturn.com heavy pet seal (if desired) followed by installation of new flooring of the customer choice
Bio Remediation starting at $250
Remove Odors

Carpet can absorb all types of odors, whether from pet accidents, food spills or even lingering household smells. These odors can be absorbed into the fibers of your carpet, or seep into the padding and subfloor which means they typically do not go away on their own. Carpeturn.com provides solutions to help eliminate these odors.

Enzyme Odor Treatment

  • Anti-bacterial formula effectively cleans and deodorizes without harsh chemicals
  • Natural sanitizer for most common household odors like cooking, cigarette smoke and mild pet odors
  • Self-renewing formula that continues deodorizing long after being applied
  • Carpeturn.com’s Enzyme Odor Treatment neutralizes odors and releases them as harmless carbon dioxide (CO2) into the air
Enzyme odor treatment

Heavy Pet Seal

  • A fast drying heavy-duty primer sealer that significantly reduces lingering odors, making it ideal in areas affected by heavy pet damage
  • Provided per gallon 1x1 floorplans need 1 gallon, 2x2 floorplans need 2 gallons and 3x2 floorplans need 3 gallons
Heavy pet seal
Pet odors
Cigarette odors
Coffee stains
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