Product Care & Cleaning Information


Proper care will lengthen the life of your floors

Carpet

Vinyl

Vinyl Plank

VCT

Tile

Laminate

Wood

Commercial

Carpet Floor Care

  • Carpet needs to be vacuumed on a routine basis. Vacuuming removes loose dirt, dust and debris that can get into the carpet fibers and cause a permanent stain. When dirt is left in the carpet, these gritty, sharp particals can damage your carpet.
  • For spots and spills, blot the area starting from the outside and moving inward using a white towel. Do not rub at the spot, as this can damage the carpet fibers.
  • If your pet has an accident on the carpet, clean the stain immediately by blotting it with a towel until it is almost dry and then using a spot treatment with enzymes to remove the lingering smell.
  • Try to use the least amount of solution possible. Select non-cationic detergents and spot cleaners sold especially for stain-resistant carpeting with neutral ph levels.
  • Do not overwet carpet. Over-wetting can cause brownout, carpet shrinkage, adhesion problems and all other kinds of nightmares. Make sure the carpet can dry quickly, using a fan if necessary.
  • If your efforts are unsuccessful, contact a professional carpet cleaner right away. Failure to act quickly will increase the odds of a permanent stain.
  • Use scissors to clip sprouts and snags in the carpet. Do not pull carpet strands or you may damage the carpet.
  • Protect your carpet from prolonged periods of direct sunlight with blinds, shades, or awnings.
  • Vinyl Floor Care

  • Never use ammonia or bleach to clean your vinyl flooring.
  • Do not use detergents, abrasive cleaners or "mop and shine" products. They may leave a dull film or damage your floor.
  • Never push, pull, or drag furniture, appliances or other items across the floor. Always lift and carry any items.
  • The adhesive under your floor needs time to thoroughly dry after installation. We recommend that you do not scrub or wash your floor for five days.
  • When using a vacuum cleaner, disengage the beater bar or use the “bare floor” setting to avoid damaging your flooring.
  • Wash the floor occasionally with a gentle (non-abrasive) floor cleaner. Always follow cleaning product instructions and adhere to cautions before use. Remove loose dirt with a soft bristle broom.
  • Do not use scouring pads, steel wool, sandpaper or other abrasive products.
  • Use non-staining felt protectors are for all heavy furniture and funiture legs to reduce indentation. As a general rule of thumb, the heavier the item, the wider the floor protector needed.
  • Floor mats should be labeled non-staining. The use of rubber or latex-backed mats can permanently stain your floor. We suggest a non-staining vinyl-backed mat or a woven rug that is colorfast.
  • Limit direct sunlight for prolonged periods of time with use of blinds, shades, or awnings.
  • Vinyl Plank Floor Care

  • Do not wet mop floor for the first 48 hours after installation. After 48 hours you may damp mop or dust mop.
  • Do not use detergents, ammonia, bleach, abrasive cleaners or any "mop and shine" products. They may leave a dull film or damage your floor.
  • When using a vacuum cleaner, disengage the beater bar or use the “bare floor” setting to avoid damaging your flooring.
  • Do not use scouring pads, steel wool, sandpaper or other abrasive products.
  • Always remove excess water. Liquids not only can cause slip and fall hazards, but on unwelded plank floors, the water can attack the adhesive, break the bond, and cause the flooring to release from the substrate.
  • Do not set heavy items on plank for 24 hours after installation. Non-staining felt protectors are recommended for all heavy furniture and funiture legs.
  • Floor mats should be labeled non-staining. Oil or petroleum based products can result in discolorations. We suggest a non-staining vinyl-backed mat or a woven rug that is colorfast.
  • Limit direct sunlight by closing blinds the first 48 hours after installation. Failing to do so may result in curling and gaping of the planks due to the increase heat generated from the direct sunlight.
  • Maintain room temperature between 65 and 85 degrees.
  • VCT Floor Care

  • Sweep or vacuum floor prior to cleaning removing any dust or debris. When using a vacuum cleaner, disengage the beater bar or use the “bare floor” setting to avoid damaging your flooring.
  • Clean with a damp mop at least once a week. Use a neutral pH detergent solution. Mop heavy-traffic areas more frequently.
  • Depending on the type of VCT, it is good to periodically recoat the finish. Please read the manufacturers recommendations.
  • Any buffing, spray buffing, conditioning, restoring and burnishing or scrubbing procedure should be done professionaly. Read manufacturers recommendations carefuly.
  • Do not use scouring pads, steel wool, sandpaper or other abrasive products.
  • Floor mats should be labeled non-staining. Oil or petroleum based products can result in discolorations.
  • Limit direct sunlight for prolonged periods of time with use of blinds, shades, or awnings.
  • Tile Floor Care

  • Sweep or vacuum floor areas prior to cleaning removing any dust or debris. When using a vacuum cleaner, disengage the beater bar or use the “bare floor” setting to avoid damaging your flooring.
  • Clean with a damp mop at least once a week. Mop heavy-traffic areas more frequently.
  • Use a liquid non-abrasive household cleaner recommended for either glass or tile.
  • Do not use cleaners containing acid, ammonia, bleach, abrasives, or other hazardous/polluting compounds.
  • Do not use scouring pads, steel wool, sandpaper or other abrasive products.
  • Laminate Floor Care

  • Wipe floors with a warm moist cloth and gentle cleaner designed for laminate flooring. Be sure to follow the directions on the bottle.
  • Remove loose dirt with a dust mop or a gentle vacuum without a beater bar.
  • Do not use scouring pads, steel wool, sandpaper or other abrasive products.
  • Do not clean using excessive water as it could cause your flooring to buckle or separate. Always remove excess water or spills right away.
  • Never wax, polish or use buffing machines. Do not use beater bar with your vacuum.
  • Floor mats should be labeled non-staining. Oil or petroleum based products can result in discolorations. We suggest a non-staining vinyl-backed mat or a woven rug that is colorfast.
  • Limit direct sunlight for prolonged periods of time with use of blinds, shades, or awnings.
  • Maintain room temperature between 65 and 85 degrees.
  • Wood Floor Care

  • Spills and tracked-in dirt should be wiped up right away. Wipe floors with a warm moist cloth and gentle cleaner designed for hardwood flooring.
  • Sweep, dust, or vacuum using a hard floor attachment once a week or more if needed. Do not use vacuums with beater bars or hard heads.
  • Always remove excess water. Do not allow liquids to stand on your floor.
  • Never use buffing machines, steel wool or scouring powder which is abrasive and will damage your floor’s finish.
  • Floor mats should be labeled non-staining. Oil or petroleum based products can result in discolorations. We suggest a non-staining vinyl-backed mat or a woven rug that is colorfast.
  • Limit direct sunlight for prolonged periods of time with use of blinds, shades, or awnings.
  • Maintain room temperature between 65 and 85 degrees to prevent expansion or shrinkage of wood.
  • Commercial Carpet Floor Care

    Rubber Floor Care

  • Carpet needs to be vacuumed on a routine basis. Vacuuming removes loose dirt, dust and debris that can get into the carpet fibers and cause a permanent stain. When dirt is left in the carpet, these gritty, sharp particals can damage your carpet.
  • For spots and spills, blot the area starting from the outside and moving inward using a white towel. Do not rub at the spot, as this can damage the carpet fibers.
  • Try to use the least amount of solution possible. Select non-cationic detergents and spot cleaners sold especially for stain-resistant carpeting with neutral ph levels.
  • Prolonged exposure to excessive moisture may cause discoloration to the floor surface. Mildew and mold growth may form, typically underneath the surface.
  • If your efforts are unsuccessful, contact a professional carpet cleaner right away. Failure to act quickly will increase the odds of a permanent stain
  • Use scissors to clip sprouts and snags in the carpet. Do not pull carpet strands or you may damage the carpet.
  • Limit direct sunlight for prolonged periods of time with use of blinds, shades, or awnings.
  • Rubber Flooring

  • The adhesive under your floor needs time to thoroughly dry after installation. We recommend that you do not scrub or wash your floor for 72 hours.
  • Sweep or vacuum the floor on a regular basis. When using a vacuum cleaner, disengage the beater bar or use the “bare floor” setting to avoid damaging your Flooring.
  • If mopping is needed, use a damp mop with mild soap and water solution.
  • Do not use scouring pads, steel wool, sandpaper or other abrasive products.
  • Make sure that any cleaning agent that you use is not acidic, acetone based, and that it does not contain turpentine.
  • Limit direct sunlight for prolonged periods of time with use of blinds, shades, or awnings.