Madera Point

2020-04-28
Kirt Garetino Maintenance Supervisor

Madera Point

2020-04-28
Kirt Garetino Maintenance Supervisor

Madera Point

2020-04-03
Kirt Garetino Maintenance Supervisor

Colonial Grand at Old Town Scottsdale South

2020-03-04
David Parr Maintenance Supervisor

Colonial Grand at Old Town Scottsdale South

2020-03-04
David Parr Maintenance Supervisor

Cimarron

2020-02-20
Jonna Slade Property Manager

" Was very respectful. No complaints from an occupied resident who complains about everyone. She actually said good things about this installer. Thank you! "

Excellent
Service
On Time
Arrival
Neat and
Tidy
True
Professional
Above and
Beyond

Madera Point

2020-02-19
Kirt Garetino Maintenance Supervisor

Madera Point

2020-02-19
Kirt Garetino Maintenance Supervisor

Ascent at Papago Park

2019-12-09
Carlos Luna Maintenance Supervisor
On Time
Arrival
Fast
Completion

Ascent at Papago Park

2019-12-09
Carlos Luna Maintenance Supervisor
Fast
Completion
Neat and
Tidy

Ascent at Papago Park

2019-12-03
Carlos Luna Maintenance Supervisor

" Did an awesome job on repair, thank you. "

Problem
Solver

Ascent at Papago Park

2019-12-02
Carlos Luna Maintenance Supervisor
Fast
Completion
Neat and
Tidy

Madera Point

2019-11-22
Kirt Garetino Maintenance Supervisor

Madera Point

2019-11-22
Kirt Garetino Maintenance Supervisor

Colonial Grand at Old Town Scottsdale South

2019-10-02
David Parr Maintenance Supervisor

Chaparral Winds

2019-09-30
Ollie Smith Property Manager

" Glue is on the countertops, walls, bathroom door damage and glue on door. "

What went wrong? Wall Damage, Clean-up, Cleanliness, Appearance

Thank you for this important feedback Ollie! Gerber returned yesterday to address all of the issues with his work. He admitted to finding glue residue in several places and made sure to remove it. Gerber assured us that on future jobs he will be much more careful on his clean-up before considering the work complete. Thank you again for alerting us!

Chaparral Winds

2019-09-30
Ollie Smith Property Manager

" Dragged the carpet through the hallways leaving carpet pieces throughout, glue on walls. "

What went wrong? Vacuuming, Clean-up, Cleanliness

Hi Ollie! As you know, Gerber returned yesterday to address all of the issues with his work. As you pointed out, he found carpet fibers in the hallway and made sure to vacuum all areas. Gerber assured us that on future jobs he will be much more careful. Please accept our apologies for negatively impacting your turn.